Q4: I have noticed to me I do not know to say ’’NO” when someone asks me something, be it a trivial thing or important for the person. In most of the cases, the request of the person it is to my disadvantage.

A: We are in a balance relationship and communicate effectively with the others when ’’we give without expecting something in return'', when ’’we ask not being afraid of a refusal'', when ’’we received without feeling obliged to give something in return'' and when ’’we refuse without feeling guilty about.'' Perhaps you find it hard to refuse without feeling guilty believing that you refuse the person not the request of her.